Terms of Service

Once purchases have been paid for, I strive to ship them within 24 hours. Custom orders will take longer - please contact for exact dispatch dates before placing order.

I want my customer's to be completely satisfied with their purchases. Therefore, If, for any reason, you change your mind I will happily offer a refund or a replacement. Please check out my feedback at www.etsy.com/shop/sandrasgems4u

Some of my pieces are for sale in other places and whilst every effort is made to update my ecrafter store on a daily basis, it may be that particular piece is no longer available. If this should happen, I am happy to offer a refund or a discount on a different piece of jewellery.